What Is The Difference Between A Master Services Agreement And A Statement Of Work

We once had a client who was not satisfied with the designs we created for them. We promised them three variants, with the winning idea being revised twice more until we had the perfect design. We felt strong from the work, but it didn`t reach the customer. Soon after, we exhausted our specified number of comps and revisions. We let the customer know. And to which they replied: “It`s a shame. But we still don`t have our design, and it`s not our fault. “ยข The Statement of Work (SOW) should be vague. The last thing you want is for your specificity to set job-specific expectations. These types of agreements are very common in government and business work. They are also often seen on the consumer side.

An example of a framework service agreement is what you have with your phone company.